FAQS

Men’s Clothing Store FAQ

what types of men’s clothing do you offer?

We offer a wide range of ethnic and wedding attire, including Sherwanis, Indo-Western outfits, Kurtas, Jodhpuri suits, and complete groom’s attire.

Do you provide customized clothing for weddings?

Yes, we offer custom-tailored Sherwanis, Indo-Western outfits, and Jodhpuri suits to match your preferences, body measurements, and wedding theme.

What fabrics do you use for Sherwanis and suits?

We use premium fabrics such as silk, velvet, brocade, jacquard, and linen to ensure luxury, comfort, and durability.

Do you offer matching accessories for groom’s outfits?

Yes, we provide Safas (turbans), Mojaris (ethnic footwear), Kamarbandhs (waistbands), dupattas, and brooches to complete your wedding look.

How do I choose the right size?

You can refer to our detailed size guide, or opt for our made-to-measure services for a perfect fit.

Do you offer international shipping?

Yes, we ship worldwide. Shipping charges and delivery time vary by location.

What is your return and exchange policy?

We Can't accept returns and exchanges bcs of Custom orders are non-refundable.

How do I care for my ethnic wear?

We recommend dry cleaning for all embroidered and heavy fabric garments to maintain their quality and longevity.

Women’s Clothing Store FAQ

What types of women’s ethnic wear do you offer?

We offer a wide range of ethnic outfits, including Lehenga Cholis, Sarees, Salwar Suits, Anarkalis, and Bridal Wear for weddings and special occasions.

Can I customize my lehenga or saree?

Yes, we offer customization services where you can choose fabric, embroidery, colors, and designs to create your perfect outfit.

What fabrics do you use for lehengas and sarees?

We use premium fabrics like silk, velvet, georgette, net, chiffon, and organza to ensure luxury and comfort.

Do you provide stitching services for unstitched suits and lehengas?

Yes, we provide professional stitching services based on your size and measurements.

How do I select the perfect bridal lehenga?

Consider your body type, wedding theme, preferred fabric, embroidery, and color to choose the perfect lehenga. Our experts can assist you.

Do you offer plus-size ethnic wear?

Yes, we offer plus-size lehengas, sarees, and suits with customization options to ensure the best fit. Only we can provide if availablity of design possible in that product.

What is your return and exchange policy?

We can't accept returns and exchanges within 7 days for Custom-stitched and made-to-order products are non-refundable.

Do you offer international shipping for women’s clothing?

Yes, we ship worldwide, and delivery times vary based on location.

How do I take care of my lehenga, saree, or suit?

Dry clean all embroidered and delicate fabrics to maintain their shine and longevity. Store them in a breathable garment bag.

Diamond Jewelry FAQ

What types of diamond jewelry do you sell?

We offer diamond rings, bracelets, necklaces, earrings, pendants, and wedding jewelry for both men and women.

Are your diamonds certified?

Yes, all our diamonds come with certification from reputable gemological labs like GIA and IGI, ensuring authenticity and quality.

Do you offer customized diamond jewelry?

Yes, we specialize in custom-made diamond jewelry, allowing you to design your own pieces with our expert jewelers.

How do I determine my ring size?

You can use our online ring size guide or visit a local jeweler for an accurate measurement.also using by our size chart mentioned in photo gallery of product photos

What metals do you use in your jewelry?

We offer jewelry in gold (yellow, white, and rose), platinum, and silver, depending on the design and preference.

Do you offer engraving services?

Yes, we provide engraving on rings, bracelets, and pendants to add a personalized touch.it will cost extra up to 1000 to 1500 rs for engraving.

How do I care for my diamond jewelry?

Clean your jewelry regularly with a soft brush and mild soap. Store it in a separate pouch to prevent scratches. For more reads our blog on tips and care of jewellery.

What is your return and exchange policy?

We made Custom-made only so jewelry is non-refundable.

Do you provide EMI or installment payment options?

No, we can't offer EMI payment options on select jewelry pieces. But you Contact us for more details regarding emi if possible for you..

Do you ship internationally?

Yes, we provide international shipping with insurance for secure delivery.

Wholesale Inquiry FAQ – Men’s & Women’s Clothing

Do you offer wholesale pricing for bulk orders?

Yes, we provide special wholesale pricing for bulk purchases of men’s and women’s ethnic wear, including Sherwanis, Indo-Western outfits, Kurtas, Jodhpuri suits, Lehengas, Sarees, and Salwar Suits.

How can I place a wholesale order?

You can fill out our wholesale inquiry form on the website or contact us via email or WhatsApp with your requirements. Our team will assist you with pricing and order details.

What is the minimum order quantity (MOQ) for wholesale purchases?

The MOQ varies depending on the product category. Generally, for ethnic wear, the MOQ starts at 11-23 pieces per design, with customization options available.

Do you offer customization for bulk orders?

Yes, we offer customization services, including fabric selection, embroidery patterns, color variations, and size customization for wholesale clients.

Can I get samples before placing a bulk order?

Yes, we provide samples at a nominal cost. Once you confirm a bulk order, the sample cost can be adjusted against the total invoice.

Pricing & Payment

How are wholesale prices determined?

Wholesale prices are based on the quantity ordered, customization requirements, and fabric choices. Larger orders receive better discounts.

What payment methods do you accept for wholesale orders?

We accept bank transfers, UPI, credit/debit cards, and PayPal for international transactions. A 80% advance payment is required to confirm bulk orders.

Do you offer credit terms for wholesale buyers?

Currently, we operate on an advance payment basis. However, long-term wholesale partners may qualify for special credit terms based on order history.

Shipping & Delivery

Do you ship wholesale orders internationally?

Yes, we provide worldwide shipping with secure packaging and insured delivery through trusted logistics partners like DHL, FedEx, and Blue Dart, etc.

How long does it take to process and deliver a wholesale order?

The processing time for bulk orders varies based on order quantity and customization. Standard delivery timelines:

Ready-to-ship products: 7-10 days

Custom orders: 3-6 weeks

What are the shipping charges for wholesale orders?

Shipping charges depend on the weight, volume, and destination of the order. We offer free shipping on bulk orders above a certain value.

What is your return policy for wholesale orders?

Wholesale orders are non-refundable. However, we allow exchanges in case of manufacturing defects or incorrect shipments.

What if my order has defects or damages upon arrival?

We perform strict quality checks before dispatch. In case of any defects, inform us within 48 hours of receiving the order with photos/videos for resolution.

Do you provide white-label or private-label services?

Yes, we offer white-label and private-label services, allowing businesses to sell our designs under their own brand name.

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